Terms and Conditions for Woiya Mobile App

Effective Date: 15th December 2024

Welcome to Woiya! These Terms and Conditions govern your use of the Woiya mobile application, website, and related services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms and Conditions, please refrain from using our services.

Please read these Terms carefully before using our services.

1. Introduction

Woiya provides a variety of digital services through its mobile application and website, including but not limited to customer support, financial products, and market research services. By accessing or using the Woiya app or services, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions.

2. Definitions

For purposes of these Terms and Conditions:

• "You" refers to any individual or entity using or accessing Woiya’s services.
• "Woiya," "We," "Our" refers to Woiya and its affiliates.
• "Services" refers to the services offered through the Woiya platform, including the mobile app and website.
• "Content" includes any information, data, or material available through the Woiya platform, such as text, graphics, images, or software.

3. Use of Services

By using Woiya’s services, you agree to:

• Comply with all applicable local, national, and international laws and regulations.
• Use the services only for lawful purposes and not engage in any activity that would damage, disable, overburden, or impair the functionality of the platform.
• Ensure that all information provided to Woiya is accurate, current, and complete.
• Not use the services for any unauthorized or illegal activities, including fraud or infringement of intellectual property.

4. Account Registration

To use certain features of Woiya, you may need to register for an account. You agree to:

• Provide accurate, complete, and up-to-date information during the registration process.
• Maintain the confidentiality of your account and password.
• Notify Woiya immediately if you become aware of any unauthorized use of your account.

5. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy, which outlines how we collect, use, and protect your personal data when you use our services.

6. Intellectual Property

All content, including trademarks, logos, software, and materials available on Woiya’s platform, are owned by Woiya or its licensors and are protected by intellectual property laws. You agree not to copy, reproduce, modify, or distribute any of this content without prior written consent from Woiya.

7. Payment and Fees

Some of Woiya’s services may be subject to payment. You agree to pay all applicable fees as outlined for the services you use. All payments are non-refundable unless otherwise stated.

• Payment methods: Payment may be processed through third-party payment processors, and you are responsible for any fees or charges associated with your chosen payment method.
• You agree to keep your payment information accurate and up-to-date.

8. Limitation of Liability

To the fullest extent permitted by law, Woiya shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. This includes damages for loss of profits, data, or other intangible losses.

Woiya’s total liability for any claim under these Terms shall not exceed the amount you have paid to Woiya for the services during the three months immediately preceding the claim.

9. Termination

We reserve the right to suspend or terminate your access to the services at our discretion, without notice, if we believe you have violated these Terms or for any other reason, including but not limited to:

• Breach of applicable laws.
• Inactivity or non-compliance with our policies.
• Engaging in fraudulent or illegal activities.

Upon termination, all rights granted to you under these Terms will cease, and you must immediately discontinue using the services.

10. Changes to Terms and Conditions

Woiya reserves the right to modify, update, or change these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or app. It is your responsibility to review these Terms regularly to stay informed of any updates. Your continued use of the services after any changes constitute your acceptance of the modified Terms.

11. Dispute Resolution

In the event of any dispute between you and Woiya arising from the use of our services, you agree to attempt to resolve the dispute through informal negotiations. If the dispute cannot be resolved informally, it will be subject to binding arbitration in accordance with the rules arbitration in jurisdiction's we operate

Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in [jurisdiction], and you hereby consent to the personal jurisdiction of such courts.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the countries we operate in, without regard to its conflict of law principles.

13. Force Majeure

Woiya shall not be held responsible for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, war, or government actions.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@woiya.com

Office Address:

Woiya Towers, 18-05 WP, Kuala Lumpur, Malaysia

By using Woiya’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.